Man, the domino effect of a minor car accident continued yesterday as a simple request to AAA for a tow service station turned into an ugly phone call. Everything was set – insurance would give us a great rate on a rental for the week, the insurance claim was in and being processed, the service center was contacted and ready for the car. Then the road block. A triple-A rep called me back – Bill was his name – and said, “We don’t tow to junkyards.” That’s fine.

I said, “I don’t want to junk my car – I want it taken to the mechanic I trust eight miles down the road.”

Bill continued, “Well, according to Google, the place you want to take it is a junkyard.”

Five minutes of back and forth on this matter ensued. Why would I want to junk my new car? My voice was a controlled shout at this point … just call the damn place. If I were on a landline, I would have slammed the phone. I guess that’s the downside to smart phones, all you can really do is press the red hang up button like a mad man. It doesn’t have the same effect.

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